Terms of Use
Last updated: December 15, 2024. These Terms of Use constitute a legally binding agreement between you and our online gaming platform operating under Irish jurisdiction. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable laws and regulations of Ireland and the European Union. If you do not agree with any provision contained herein, you must immediately cease using our services.
1. Acceptance and Scope of Agreement
These Terms of Use govern your access to and use of our online casino services, including all gaming products, software applications, and related services provided through our platform. Your continued use of our services constitutes ongoing acceptance of these terms, including any modifications or updates that may be implemented from time to time. We reserve the right to modify these terms at our sole discretion, and such changes will become effective immediately upon posting on our website.
- You must be at least 18 years of age or the legal age of majority in your jurisdiction
- You must be legally authorized to participate in online gaming activities in Ireland
- You acknowledge that gambling involves financial risk and may result in monetary losses
- You agree to use our services for personal entertainment purposes only
2. User Registration and Account Management
To access our gaming services, you must create a user account by providing accurate, complete, and current information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Any false, misleading, or incomplete information may result in immediate account suspension or termination.
- Each individual may maintain only one active account on our platform
- Account sharing, transfer, or sale is strictly prohibited
- You must immediately notify us of any unauthorized account access
- We reserve the right to verify your identity at any time through documentation requests
- Failure to provide requested verification documents may result in account restrictions
3. Eligible Jurisdictions and Restrictions
Our services are specifically designed for users residing in Ireland and other jurisdictions where online gaming is legally permitted. We do not accept players from restricted territories, and it is your responsibility to ensure that your participation complies with local laws and regulations in your place of residence.
- Users from jurisdictions where online gambling is prohibited are not permitted to access our services
- We may implement geo-blocking technology to prevent access from restricted locations
- You warrant that your use of our services does not violate any applicable laws
- We reserve the right to refuse service to any individual or jurisdiction at our discretion
4. Gaming Rules and Fair Play Policy
All games offered on our platform operate under strict fairness protocols and are governed by certified random number generation systems. We are committed to providing a secure and fair gaming environment for all users, and any attempt to manipulate, exploit, or gain unfair advantage over our systems will result in immediate account termination and forfeiture of funds.
- All game outcomes are determined by certified random number generators
- Collusion, cheating, or any form of fraudulent activity is strictly prohibited
- Use of automated betting systems or bots is not permitted
- We reserve the right to void bets placed in violation of game rules
- Disputes regarding game outcomes must be reported within 30 days of the incident
5. Financial Transactions and Payment Processing
All financial transactions on our platform are processed through secure, encrypted channels in compliance with Irish and European Union financial regulations. We support various payment methods for deposits and withdrawals, subject to verification requirements and processing timeframes as specified in our banking policies.
- All transactions must be conducted in your own name using legitimate payment methods
- Third-party deposits or withdrawals are strictly prohibited
- Minimum and maximum transaction limits apply to all payment methods
- Withdrawal requests may require additional verification documentation
- Processing times vary by payment method and may be subject to security reviews
- Currency conversion fees may apply for transactions in non-Euro currencies
6. Bonus Terms and Promotional Conditions
We offer various bonuses and promotional incentives to enhance your gaming experience, each subject to specific terms and conditions. All bonuses are awarded at our discretion and may be modified or withdrawn at any time. Failure to comply with bonus terms may result in forfeiture of bonus funds and associated winnings.
- Bonus funds are separate from real money deposits and subject to wagering requirements
- Wagering contributions vary by game type and are clearly specified in bonus terms
- Maximum bet limits apply when playing with bonus funds
- Bonuses may have expiration dates and must be used within specified timeframes
- Only one promotional offer may be active per account at any given time
7. Responsible Gaming and Player Protection
We are committed to promoting responsible gaming practices and providing tools to help players maintain control over their gambling activities. If you believe you may have a gambling problem, we encourage you to seek professional assistance and utilize our responsible gaming features to set appropriate limits on your account.
- Self-exclusion options are available for periods ranging from 24 hours to permanent closure
- Deposit limits can be set on daily, weekly, or monthly basis
- Session time limits help manage the duration of gaming sessions
- Loss limits prevent excessive spending during specified periods
- Professional gambling addiction resources are available through our support channels
8. Intellectual Property and Software Usage
All content, software, games, graphics, and other materials available on our platform are protected by intellectual property laws and remain the exclusive property of their respective owners. You are granted a limited, non-exclusive license to use our services for personal entertainment purposes only.
- Unauthorized copying, reproduction, or distribution of our content is prohibited
- Reverse engineering or attempting to extract source code from our software is forbidden
- You may not use our intellectual property for commercial purposes without written consent
- All trademarks and logos displayed on our platform are owned by their respective holders
9. Privacy and Data Protection
We are committed to protecting your personal information in accordance with the General Data Protection Regulation and Irish data protection laws. Our comprehensive Privacy Policy outlines how we collect, process, store, and protect your personal data throughout your relationship with our platform.
- Personal information is collected only for legitimate business purposes
- Data sharing with third parties is limited to service providers and regulatory requirements
- You have the right to access, correct, or request deletion of your personal data
- Security measures are implemented to protect against unauthorized data access
- Data retention periods comply with regulatory requirements and business needs
10. Limitation of Liability and Disclaimers
While we strive to provide reliable and uninterrupted service, we cannot guarantee that our platform will always be available or free from technical issues. Your use of our services is at your own risk, and we disclaim liability for certain types of damages as permitted by Irish law.
- We are not liable for losses resulting from technical malfunctions or system outages
- Internet connectivity issues and third-party service failures are beyond our control
- Gaming losses are inherent to gambling activities and are not grounds for compensation
- Our liability is limited to the maximum extent permitted by applicable law
- We maintain appropriate insurance coverage for our operations
11. Dispute Resolution and Governing Law
These Terms of Use are governed by the laws of Ireland, and any disputes arising from your use of our services will be resolved through the Irish court system or alternative dispute resolution mechanisms as appropriate. We encourage users to contact our customer support team to resolve issues before pursuing formal legal action.
- Initial dispute resolution should be attempted through our customer support channels
- Unresolved complaints may be escalated to relevant regulatory authorities
- Irish courts have exclusive jurisdiction over legal proceedings
- Alternative dispute resolution services may be available for certain types of disputes
- Legal proceedings must be commenced within one year of the dispute arising
